An inherited system that management felt could be improved
With a previous provider, the client had developed a business continuity management system that no longer generated improvements and had become repetitive and disengaging. Before deciding how to proceed, they needed an independent analysis to bring to senior management.
- Independent Quality Review of the management system, presented to management
- Identification of the management system’s limitations and of non-conformities with recognised standards and best practice
- Development of a resilience KPI monitoring model
