Crisis Management Course
Learn the most up-to-date techniques and methodologies to effectively handle crises.
Join our full immersion in the key principles and best practices of crisis management.
PANTA RAY’s Crisis Management course offers a substantial overview of Crisis Management first principles and best practices to help dedicated professionals understand the methodology at the basis of good Crisis Management systems.
Anyone who has a professional interest in Crisis Management, be it a senior executive or a young professional eager to start a career in the fields of Business Continuity, Crisis Management, Risk Management, Health Safety and Environment, Safety and Security, and Disaster Recovery. Students will leave the course with the skills and knowledge necessary to implement an effective Crisis Management system.
One day only course
Continuity & Resilience
- Origins and Evolutions
- The importance of the cultural changement
- The value of top management commitment
- The critical success factors
Horizon Scanning – Emergency threats
Normative Introduction: international standard (ISO 22301:2012; ISO 22320:2018 e BS 11200:2014)and Resilience
- Definition and objectives
- Crisis costs
- Top management concerns
How to manage Crisis
- Preparation programme
- Key elements for a good crisis plan
- Procedure escalation
- Roles and responsibilities – top management role before, during and after a crisis
Tools and Good Practices
- Behavior protocol
- Reputation as crucial asset
- Best practice
- Mistakes to avoid
Debate and Conclusion
Meet our trainers
All of our trainers for this course are BCI Approved Instructors and have an extensive experience in theory and practice of organizational resilience.
Gianna Detoni FBCI
Alberto Mattia MBCI
THE CRISIS MANAGEMENT COURSE
This is the 2020 calendar
for the online
Crisis Management courses
Pick your favorite, download the subscription form by clicking below and follow the instructions in the PDF to book a session.
We can also organize dedicated sessions in different dates and locations for a minimum of 5 participants. Send us a message if you want to know more.
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